Professionalism in Education
A synopsis of some literature
on professionalism, renewal, change and effectiveness.
Prepared by Julie Watts
29/04/99
Understanding Education's
"Work"
Lewis A. Rhodes
Teaching is a managed work process that provides the environment
in which the personal process of learning takes place.
When interdependence provides the platform for work, processes can
be improved and people can grow along with them. Indeed, strengthening
interdependence is now seen as a key to improving organizational effectiveness
and results for all institutions. Managing interactions has become an essential
function of the contemporary organization, and understanding the interdependence
between work roles means being able to design organizational relationships
to enable the system to be more than the sum of its parts.
Hargreaves (1997, p. 86) points out
that:
Whether this post-modern age will see exciting and positive new partnerships
being created with groups of institutions beyond the school, and teachers
learning to work effectively, openly and authoritatively with those partners;
or whether it will witness the deprofessionalisation of teaching as teachers
crumble under multiple pressures, intensified work demands and reduced
opportunities to learn from colleagues is something that is still to be
decided.
That decision should not be left to 'fate' but should be shaped by
the active intervention of all educators who really understand the principle
that if we want better classroom learning for students, we have to create
superb professional learning for those who teach them.
The professionalisation of teaching
Hargreaves (1997) talks of the difference
between being professional, which is related to the conduct and demeanour
of individual workers and the standards guiding what they do, and, being
professionalised, a process whereby the whole of the occupational group
improves its status, standing, regard and level of reward.
Hargreaves argues the professionalising of teaching is occurring
as a response to the increased pressures on teachers in an increasingly
complex society. These pressures have been well canvassed and would include:
expansion and rapid change in the substance of what teachers
are expected to teach, making it harder for teachers to keep up with developments
in their subject and encouraging cooperation and team approaches (Campbell
1985).
expansion of knowledge and understanding about teaching styles
and methods which have occurred in the last 15 years (Joyce and Weil 1980),
generating a much wider range of strategies from which teachers can select
to meet the needs of particular and unique groups of students in specific
settings addition of social work responsibilities to the task of teaching
(Boston 1997) and the need for teachers to work with other professionals
in addressing the needs of students
integration of special education students into ordinary classes presenting
a wider range of abilities and behaviours for teachers to consider
growing multicultural diversity and increasing recognition of the rights
of minorities to see their cultural values and expectations respected the
alienating nature of secondary school structures for many students in early
adolescence, leading to physical dropout or psychological disengagement
(Hargreaves 1980)
changing structures and procedures of school management and leadership,
with more emphasis on teamwork and collaborative decision-making.
Hargreaves argues that the most appropriate response by teachers to
these pressures is in terms of what he describes as collegial professionalism.
Teachers' roles have expanded to embrace consultation, collaborative planning
with colleagues and hence teachers are starting to turn more to each other
for professional learning, for a sense of direction and for mutual support.
In a world of accelerating educational reform this kind of working
together helps teachers to pool resources, and to make shared sense of
and develop collective responses towards intensified and often capricious
demands on their practice. (Hargreaves 1997, p. 95)
To continue the process of professionalising teaching, Hargreaves
argues that:
Teachers must learn to teach in ways they have not been
taught. But teacher education must engage with new teachers' prior beliefs
about, or images of, teaching and help teachers rework them and move beyond
so that they can become the kind of teachers who can adjust to changing
demands.
Professional learning must be seen as a continuing process for teachers.
To thrive in an occupation, which is inherently and increasingly complex
and difficult, teachers must see their professional learning as continuous,
rather than as something they never revisit once their initial training
is past or, on the other hand, something with which they engage only episodically
through short courses.
Continuous professional learning is an individual responsibility
as well as an institutional obligation. Individual teachers must commit
seriously to career-long professional learning which should properly be
regarded as a measure of professional standards and competence in teaching.
At the same time, resources, and opportunities for career-long professional
learning must be provided by appropriate agencies so that professional
learning is integral to the role of teacher.
Professional learning in teaching is embedded in what teachers do
in their own schools and classrooms on a day-to-day basis. Teachers must
have opportunities to learn the skills to become leaders of their colleagues
as well as leaders of their classes.
Pre-service and inservice teacher education need to provide
more and better professional learning about parent-teacher relationships
as well as practice in how to manage them effectively.
Teachers should try to learn from parents as well as having parents
learn from them. Parent-teacher communication should be treated as a valuable
form of professional learning in itself. What is paramount is the principle
of treating parent-teacher relationships primarily as reciprocal learning
relationships rather than as a bureaucratic or market relationship.
Teachers must meet an exacting set of professional standards
of practice. An established system of self-regulation around agreed high
standards of practice and professional learning would give teachers the
privilege and responsibility of establishing their own collective professionalism.
Then they would be the vanguards of educational reform (Hargreaves 1997).
Australian Senate Inquiry into the Status of Teachers:
A Class Act
High priority must be given to maintaining the quality and capacity
of the existing cohort of teachers.
-
Ongoing professional development is of critical importance.
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The recruitment and training of new teachers must be predicated on rigorously
developed and enforced standards which are owned by the teaching profession
and recognised by education authorities as benchmarks for employment. To
ensure comparability across State systems and between government and non-government
school sectors such standards should be developed on a national basis.
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A system of professional recognition for teachers must be established
which is based on the achievement of enhanced knowledge and skills and
which retains teachers at the front line of student learning. Education
authorities should structure remuneration accordingly.
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Schools must be managed according to principles which place teaching
and student learning at the heart of decision making about school organisation
and resource allocation.
In short, teaching in the 1990's is a profoundly more complex and professionally
demanding activity than it was twenty years ago.
The American National Commission on Teaching expresses this point
in the following terms:
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It is not just that educational demands are increasing but that the
very nature of learning is changing.
-
Students must do more than learn new facts or cover more chapters; they
must learn to integrate and apply their knowledge in more complex ways
to more difficult problems. This means that teachers must accomplish very
different things that require them to work in new ways. Consequently the
nature of their preparation and the settings in which they teach must change
substantially as well. [3] Report on the National
Commission on Teaching and America's Future, What Matters Most: Teaching
for America's Future, 1996, p13
Max Angus, Rules for School Reform, The Falmer
Press, 1998 p ix, writes in the Preface to his 1998 book on school
reform:
-
The fact that most of the ideas failed to come to fruition was taken
merely as a sign of the importance of trying harder
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Each [of four representative examples of reform described by the author]
consumed the depleted reserves of energy and good will of thousands of
teachers and officials. None succeeded in achieving their fundamental purpose.
The Committee believes that such evidence and comments raise serious
questions about recent approaches to school reform.
Combined with other evidence - such as that of an American study
of 1,000 school districts which concluded that "every additional dollar
spent on more highly qualified teachers netted greater improvements in
student achievement than did any other use of school resources" (WMM p8)
– there is a strong prima facie case that school reform is best approached
by a focus on teachers and their professional standards.
The Committee considers that all who take on the role of teacher
must demonstrate their ability to operate at the appropriate professional
standards.
Standards are essentially concerned with quality assurance and accountability..
Accountability involves the requirement that one group (here a profession)
provide an account or justification of its activities to another group
(here the public) in return for the trust or privileges granted to the
former by the latter.
Accountability also normally involves the expectation that the accountable
group be willing to accept advice or criticism from the public and to modify
its practices in the light of that advice or criticism. How, and sometimes
whether, such modifications are effected, usually remains the prerogative
of the trusted (accountable) group. This prerogative tends to be carefully
guarded and partly constitutes what it means to be `professional'.
The Committee concurs with Ingvarson's view that it is very important
to distinguish between the government's and the profession's areas of responsibility,
and to be clear about the lines of accountability that apply.
The Committee regards the government's domain as embracing what Darling-Hammond
[6] calls delivery standards while the teachers' domain embraces standards
of professional practice, a matter which will be explored in more detail
shortly.
Without standards, a professional body is defenceless. A demonstrated
ability to articulate standards for high quality practice is an essential
credential if a professional body wishes to be taken seriously by the public
and policy makers. When placed on the table in forums with policy makers
about reform and accountability, established professional standards are
hard to ignore. [7] Ingvarson, Lawrence, Professional Credentials: A discussion
paper, Australian Science Teachers Association October 1995, p107
The Concept of Professionalism
Much has been written on this subject. There is no absolute agreement
on what constitutes a profession.
However, certain characteristics of professions and professionals
are recognised by most writers on this subject. These characteristics include:
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a strong motivation or calling
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the possession of a specialised body of knowledge and skills acquired
during a long period of education and training
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control of standards, admission, career paths and disciplinary issues
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autonomy in organising and carrying out their work
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the need for the ongoing exercise of professional judgement
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members accept and apply a professional code of practice.
A slightly different perspective on professionalism was provided by
Professor Anna Yeatman from Macquarie University in her evaluation of the
National Schools Network.
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a lifelong openness to learning about the demands of professional practice
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a recognition that the best evaluators of professional practice are
professional peers (although other stakeholders should also be involved)
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openness and accountability to all stakeholders.
Teaching has been conceptualised as a labour, a craft, and an art as
well as a profession, [4] as follows:
-
teaching as labour - where the teacher carries out a program devised
by others
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teaching as craft - where the teacher possesses specialised techniques
and understands the rules governing their application
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teaching as profession - where the teacher possesses specialised techniques
and exercises judgement about their application, thus building a body of
theoretical knowledge
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teaching as art - where the teacher possesses professional knowledge
and skills and personal resources enabling them to use these skills in
novel, unconventional and unpredictable applications.
The Hon Dr David Kemp MP, when Minister for Schools, Vocational Education
and Training nominated the factors which he regarded as identifying a profession.
[5] These included:
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respect for the professional expertise of its members and for their
capacity to achieve objectives which are highly valued by the community
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recognition of the positive and helpful contribution the profession
makes to people's daily lives
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the maintenance of professional standards and ethical behaviour of its
members
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significant rewards for outstanding professional work.
A wide range of views was presented to the Committee, and exist in the
literature, on the extent to which teaching can be classified as a profession.
UNESCO has no doubt that teaching is a profession. At a 1966 intergovernmental
conference on the status of teachers it declared:
Teaching should be regarded as a profession: it is a form of public
service which requires of teachers expert knowledge and specialized skills,
acquired and maintained through rigorous and continuing study; it calls
also for a sense of personal and corporate responsibility for the education
and welfare of the pupils in their charge. [6]
A common theme in evidence to the Committee was teachers' lack of influence
over curriculum, training and professional development. This undermined
their professionalism.
Many people accepted that controlling standards and entry was an
important part of being a professional and that the absence of this control
is one reason that teaching is not considered to be a profession. [8]
As employees, teachers generally have not had the opportunity to
define their own professional standards or to have input to their own accreditation
or registration processes in the way other professions have done. [9]
On the basis of evidence received during the Inquiry the Committee
has formed the view that a major contributor to the low status of teachers
is the community's lack of understanding of just what is involved in teaching.
It would therefore be more helpful to improving status if teachers were
able to articulate more clearly their professional skills and convey more
emphatically how these enabled students to learn
Some commentators support a school based approach to PD. Hargreaves
is one of them, although he also acknowledges that there is a role for
course based professional development.
Much of the best professional learning in teaching is embedded in
what teachers do in their own schools and classrooms on a day-to-day basis.
Professional learning resources are in this respect often best allocated
not to courses, workshops and speakers away from where teachers do their
teaching, but for teachers to learn from and work with their own colleagues,
and sometimes from outside facilitators, in sharing ideas, planning together,
being a mentor for a colleague, team teaching,undertaking action research
and so on. Professional learning is least effective when it is reduced
to paper chases for certificates of course completion. [8]
It seems that teachers learn best in collegial contexts and these
findings challenge the type of traditional one-off 'in-service' programs
delivered by 'experts' that are typically available to most Australian
teachers. [19]
Renewal in the Age of Paradox
by Andy Hargreaves
How can teachers be interdisciplinary and specialized, autonomous
and accountable, cognizant of both change and continuity? They can start
by embracing some basic principles of renewal.
Six Principles of School Renewal:
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Moving missions
Missions will work better if they are temporary and approximate,
and do not require complete consensus. Teachers and schools should therefore
review and renew their purposes over time.
We must recognize, however, that people cannot be given a purpose:
purposes come from within. My colleagues and I recently studied work cultures
and educational change in eight high schools. We found that the teachers
most likely to resist a newly legislated mandate to de-track 9th grade
were those in academically successful suburban schools (Hargreaves et al.
1992).
For them, the mandate addressed alien agendas of student equity in
multicultural communities within the inner city. Policymakers often impose
purposes in this way. So do some school principals. As Fullan (1993, p.
13) says,
"It is not a good idea to borrow someone else's vision."
2. Policy realization
If teachers are to continuously review and renew their moral purposes,
they must have sufficient scope to do so. Policy is best established by
communities of people, within and across schools, who talk about the provisions,
inquire into them, and reformulate them, bearing in mind the circumstances
and the children they know best.
3. Reculturing
Before collective action and dialogue can take place, certain relationships
must be built among teachers and others, relationships that form the culture
of the school. To develop or alter these relationships is to reculture
the school (Hargreaves 1991, Fullan 1993).
Among teachers, two kinds of cultures have traditionally prevailed:
Cultures of individualism, where teachers have worked largely in
isolation, being sociable with their colleagues, but sharing few resources
and ideas, rarely visiting one another's classrooms, and engaging only
ccasionally in joint planning or problem solving (Little 1990).
Balkanized cultures, where teachers have worked in self-contained
subgroups--like subject departments--that are relatively insulated from
one another, and that struggle competitively for resources and principals'
favors (Hargreaves 1994).
Both individualism and balkanization fragment professional relationships,
making it hard for teachers to build on one another's expertise. They also
stifle the moral support necessary for risk-taking and experimentation.
Reculturing the school to create collaborative cultures among teachers
and with the wider community reverses these dynamics. It creates a climate
of trust in which teachers can pool resources, deal with complex and unanticipated
problems, and celebrate successes. Collaboration also furthers the development
of a common professional language, so that teachers can resist the pervasive
business vocabulary of quality control and performance targets that is
now consuming education.
A key component of reculturing is the willful involvement of critics
and skeptics, who might initially make change efforts more difficult. We
must recognize that diverse expertise contributes to learning, problem
solving, and critical inquiry.
4. Restructuring
Cultures do not exist in a vacuum; they are grounded in structures
of time and space. These structures shape relationships. Structures of
teacher isolation have their roots in schools that have been organized
like egg crates since the mid-19th century: schools in which children are
moved in batches through prescribed curriculums, from grade to grade, teacher
to teacher. Similarly, balkanized teacher cultures are often a product
of subject department structures based on the university- oriented system
of Carnegie units, devised in the United States in the 1920s (Tyack and
Tobin 1994).
If the schedule does not allow teachers to meet during the regular school
day, they may become worn down and captives of their schedule--"prisoners
of time" (National Education Commission on Time and Learning 1994). Under
these circumstances, collaboration becomes exhausting and contrived--tagged
on rather than integral to ordinary commitments and working relationships.
It is time for teachers to work with the structural grain, not against
it.
Some of these structural problems can be solved by administrative ingenuity.
Routinely coordinated planning times can bring together teachers who teach
the same grade or subject. Placing 1st and 6th grade teachers in adjacent
classrooms can begin to break down stereotypes and the boundaries between
the upper and lower ends of elementary school. Peer tutoring can have the
same effect, bringing together not only students of different ages, but
also the teachers who supervise them.
In the end, however, it makes no sense to devote so much effort to working
around basic structures that are so unsympathetic to professional collaboration.
Murphy (1991, p. 15) argues that restructuring "involves fundamental alterations
in the relationships" among teachers, students, parents, administrators,
and communities. For Sarason (1990, p. 10), these are relationships of
power that we have avoided confronting, but we must now redistribute this
power.
5. Organizational learning
Working together is not just a way of building relationships and
collective resolve. It is also a source of learning. It helps people to
see problems as things to be solved, not as occasions for blame; to value
the different and even dissident voices of more marginal members of the
organization; and to sort out the wheat from the chaff of policy demands.
Collaborative cultures turn individual learning into shared learning. This
is what Senge (1990) means by organizational learning. Learning organizations,
he says, are "organizations where people continually expand their capacity
to create the results they truly desire, where new and expansive patterns
of thinking are nurtured, where collective aspiration is set free...."
(p. 3)
The theory has limitations that derive from its origins in the corporate
sphere. These limitations should make us cautious about transplanting it
wholesale into education. For example, the commitment to continuous improvement
can easily degenerate into interminable improvement, where no one values
heritage and such vital ingredients of schooling as tradition, continuity,
and consolidation.
6. Positive politics
Schools are intensely political places where power is everywhere.
Teachers exercise power over their students, administrators exercise power
over teachers, and the smarter teachers know how to manipulate or maneuver
around administrators. In addition, schools are becoming more and more
subject to the pressures of diverse groups with single-issue interests.
Business organizations, computer companies, chambers of commerce; environmental
lobbies; fundamentalist religious groups; and pressure groups opposing
sexism, racism, and violence against women are all competing for space
and influence in today's schools (Emberley and Newell 1994). The moves
toward site-based management are also making schools and what they do more
overtly political.
Blase (1988) describes what he calls positive
politics, where power is used with other people rather than over them.
How can teachers apply positive politics to benefit their students? Following
are some suggestions.
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Understand the political configuration of your school. Who has formal
and informal power? How do they exercise it? How are resources allocated?
This will help you steer clear of moral martyrdom--pursuing noble causes
without considering whose interests they threaten, and whose support you
need.
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Act politically to secure support and resources for the good of your
own students and, indeed, all students. Use influence, persuasion, diplomacy,
charm, self-mockery. Trade favors, influence power brokers, build coalitions,
lobby for support, plant seeds of proposals before presenting them in detail,
and find out how what you want meets the interests of others.
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Empower others to be more competent. Assist students through cooperative
instruction, active involvement in innovation, and by making them partners
in their assessment through self-assessment and peer assessment. Empower
parents by communicating with them in plain language, building partnerships
with them (even when they are a problem!), and informing them of change.
Empower colleagues by collaborating with them, involving them in decision
making, sharing leadership, and sharing with them your vulnerabilities
and uncertainties as a leader as well as your successes.
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Embrace conflict as a necessary part of change. Productive conflict
brings differences into the open, shows sensitivity to opposing interests
and positions, avoids false or premature consensus, and promotes movement
beyond early (and perhaps unfounded) anxieties about one's own threatened
interests.
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Reclaim the discourse of education. Challenge the business rhetoric
that is consuming education and the way we think about it. Explain yourselves
to parents and the public as well as you do to your students. Avoid defensive
professional euphemisms. Instead, convey your principles through memorable
phrases, vivid examples, and simple stories.
Teachers are highly skilled at explaining the world to their students,
but are often much less skilled at explaining to the world what they do
with their students. Language is power--use it. And use positive politics
to help you take charge of change rather than being its conduit or victim.
Pursue each of these principles of school renewal for those who matter
most--the children you teach.
Michael Fullan and Andy Hargreaves identified
four cultures of teaching:
Fragmented individualism -- there is
a lot of isolation and barriers to change and improvement because there
is a "ceiling effect" on how much people can learn. In a culture where
there is not much access to each other, there is a limitation to the amount
of learning possible.
Collaborative culture -- there is a
lot more sharing, trust, and support. Teachers collaborate on instructional
issues, and this facilitates growth. You can actually become a better teacher
just by being on staff at a certain school.
Balkanization -- the teachers' loyalties
are to a sub group, not to the school as a whole. People in the sub groups
don't have much to do with people from other groups. And when they are
forced to do something across groups, like developing a school plan, then
they fight.
We use this description not only for sub groups that are against
change, but also for sub groups of innovators. Are they either wittingly
or unwittingly doing things that seal themselves off from other parts of
the school? Although we favor a strategy that is called "start small, think
big," it's also the case that when you do start small, you have to pay
attention to the question of whether or not the change will spread inside
the school.
Contrived collegiality -- collaboration
is valued and you see examples of peer coaching, site-based teams, and
mentoring, all of which seem to be good ideas and on the right track. But
they're contrived because they are policies. We need to make a distinction
between having a new structure and whether or not that new structure has
a new culture with it because it is possible to have the new structure
without the culture.
Strategies For Working in a Collaborative Culture
Fullan/Hargreaves (1991)
Guidelines For Teachers
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Locate, listen to and articulate your inner voice.
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Practice reflection in action, on action and about action.
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Develop a risk-taking mentality.
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Trust processes as well as people.
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Appreciate the total person in working with others.
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Commit to working with colleagues.
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Seek variety and avoid balkanization.
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Redefine your role to extend beyond the classroom.
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Push and support principals and other administrators to develop interactive
professionalism.
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Commit to continuous improvement and perpetual learning.
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Monitor and strengthen the connection between your development and students'
development.
Guidelines For Principals
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Value your teachers: promote their professional growth.
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Promote collaboration; not cooptation.
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Make menus, not mandates.
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Use bureaucratic means to facilitate, not to constrain.
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Connect with the wider environment.
Guidelines For School Systems
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Develop more trust and risk as a system: especially in selection, promotion,
and development processes.
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Foster increased interaction and empowerment in the system.
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Give curriculum content back to the schools.
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Restructure your administration to meet current needs.
Fullan and Hargreaves: Eight Lessons of Change
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You can't mandate the things that matter
You can mandate budget cuts but you can't mandate anything that
requires skill and understanding to implement. In terms of success, the
things that matter are acquiring new skills, getting new insights, having
the energy and the committment to really push through.
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Change is a journey not a blueprint
Change is non-linear; there are fits and starts to it. Even if
we were doing one innovation at a time, I would question whether or not
we could blueprint it. In a non-linear situation, you've got to learn by
doing to a certain extent.
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Problems are our friends
All changes involve problems, and all successful change involves
solving those problems. If you don't tackle problems, you might have less
conflict, but you don't get anywhere in terms of change. That is why risk-
taking is important. Those who are successful at implementing change do
not have fewer problems. (They probably have more because they're trying
to do more.) The difference is they have a problem-solving attitude and
a problem-solving mechanism. (8)
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Vision and strategic planning
These come in the middle of the process, not in the beginning.
A premature vision can blind you. If you want to restructure something,
one of the counter indicators for that kind of change is to try to get
it right before you do it. Doing a needs assesment, creating a task force,
and getting evrybody on board in advance requires a lot of debate and eats
up a lot of energy. Elaborate visions are often too vague and owned by
too few people.
A sequence that seems to make more sense is "ready, fire, aim." The
"ready" part can be agreement to the principles involving integrated teacher
development and school development or agreement to establishing some new
pilot projects or partnerships. This type of readiness doesn't take long
-- a few brainstorming sessions will do it. The "fire" part is the pilot
projects. Then you can establish a committee and have a retreat and come
up with an aim that can guide the next phase, an aim that is more like
a vision or a strategic plan. You will find that people's ideas will be
very clear, very concrete because they have been trying them out. The discussion
will be far more realistic than if you had started with the concepts in
the absence of trying them out.
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Individualization and collectivism must have equal power
We usually think of the strengths of collaboration and the weaknesses
of isolation. But they both have positive and negative sides. In terms
of the weaknesses of collaboration, there are a lot of examples where people
can collaborate to do the wrong thing or to do nothing. There are also
a lot of examples of group decision making where the group has been too
powerful.
On the individual side, there is the whole question of what happens
to the individual's creativity if you break down the isolation? What happens
to the people who are dissenting and have some legitimate dissent? Furthermore,
how do we come to grips with our own personal vision and inner reflection?
Personal vision is important because the group doesn't stay stable. Research
that identifies the best collaborative schools shows very clearly that
these schools have the capacity to work in clusters, but they also have
the capacity to simultaneously respect the individual as a total person.
Individualism and collectivism need to co-exist at the school.
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Neither centralization nor decentralization works
In the relationship between schools and their districts, simultaneous
top/down, bottom/up strategies are what seem to work. One of the findings
from the research on site-based management is that it leads to changes
in governance and decision making, but it doesn't get inside the classroom.
Another finding is that an individual school can become highly collaborative
despite the district they are in, but it can't stay that way if it's not
being supported.
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Connection with a wider environment is critical for success
Successful collaborative work organizations have to generate
the best ideas and resources from themselves, but they also have to plug
into the outside. (9) If they don't, they will get out of date or become
vulnerable because they will lose access to ideas and resources and will
be less likely to be connected to the politics that allows them to be proactive.
The ability to carry off both of these -- to be internally focused but
externally open -- will allow the flow of ideas to happen.
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Every person is a change agent
Change is too important to be left to the experts. Because the
system is so complex, we shouldn't leave it in the hands of people who
are studying change like me. Nor should we leave it in the hands of formal
leaders. The answer is to build up the awareness and capacity of individuals
and small groups to carve out their own niche in the change process. What
we try to do is to make the change process accessible not to leaders only,
but to the staff.
Initiating, Implementing, and Institutionalizing
Change
A couple of years ago Matt Miles took a look at the major change
projects and identified some of the factors that are associated with different
stages of initiation, implementation, and institutionalization of change.
(3) Here are some of his findings.
Initiation Factors
Miles found four factors that seem to cluster together in successful
cases.
Linked to High Profile Need
Clear Model
Strong Advocate
Active Initiation
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One was where the educational need and the political need got linked
up. The educational need emerged when several teachers would say, "This
is a problem we should work on." The political need was served when this
need was linked into a policy, a new intiative, the agenda of the Board
or the principal -- whatever helped move it along.
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The second factor, having a clear model, refers to the implementation
plan, not to the innovation. A school improvement team says "how are we
going to implement this over the next ten months?" And they build in strategies
of peer coaching and class visitations and so on. It wasn't so long ago
that implementation planning wasn't done at all.
A lot of the early innovations got produced and it was assumed
that people would be so excited that they would somehow be able to use
them effectively. Now, sometimes the opposite will occur, and this is why
the word "clear" is so important because we have found it is possible to
develop a plan that is worse than having no plan at all. The plan gets
so complicated and so owned by the four or five people who produced it
that it gets in the way.
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The third factor, strong advocate, is certainly well known, especially
at the initiation stage. One or more people are needed to get it going.
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Active initiation is finding that it's better to get started sooner
than later, that there's a limit to how much readiness one should do. Assumptions
that you need to do a lot of needs assessment before you get started or
that you have to have a task force for twelve months are limiting. It can
actually lead to confusion because people get overloaded with information
without action.
People argue with words that are not grounded in action, and often
it's the action that produces clarity. Of course you don't just jump into
action without any plan. It's got to be carefully thought through, but
the sequence seems to be "ready, fire, aim" not "ready, aim, fire." Get
ready to do something, begin doing something carefully, and then consolidate
that experience with an aim.
Implementation Factors
Orchestration
Shared Control
Pressure and Support
Technical Assisstance
Rewards
We came to the conclusion that to sit down with the notion that you
should produce a vision and a mission statement and then implement it is
the wrong way around to a certain extent. It is too abstract. A better
way is to get some common principles organized, start implementing, and
draw lessons from that.
Orchestration is really coordination. These days we usually have
school improvement teams, the group that oversees, troubleshoots, and is
responsible for monitoring implementation, for working through the implementation
dip.
Shared control is the antidote to active initiation. A lot of the
projects that work seem to combine an aggressive start up with lots of
participation.
Pressure and support. We always think of pressure as a bad thing.
There is a role for positive pressure. How often have you been in situations
where you tried to acheive your goals without telling anyone and did less
well than if you worked on something where you were part of a support that
had pressure as well as support built into it? We know that accomplished
performance has its stress points, but that does not translate into "if
you are experiencing lots of stress you must be on the right track."
Technical assistance is all of the professional development support
that goes along with follow through for implementation. Sometimes it's
workshops; sometimes it's a peer coaching relationship. It is all of those
formal and informal learning connections that people have available to
them as they work through a new problem.
Rewards is the notion that in the early stages of implementation
the rewards are few and the costs are high. Later on when the dip starts
to go up and you're getting some results, the costs are less and the rewards
are higher. People are always complaining about time, but if you look at
it in terms of the implementation dip, when people are at the bottom of
the dip, they're really annoyed about the lack of time. But when they're
up at the other end, they are putting in more time but they are not complaining
about it because they are getting something out of it.
Frustration about time is related to what the yield is in terms of
your investment of energy. The questions we ask with any kind of group
at the early stages of change are: "How do we reduce some of the early
costs?" or "How do we increase some of the early rewards?"
Institutionalization Factors
Embedding
Links to Instruction
Widespread Use
Removal of Competing Priorities
Continuing Assistance
Embedding is building the change into the organization, into the mission
or vision statement, into the timetable, into the budget.
Links to instruction sounds obvious, but it is true that many of
the innovations we are involved in are remote from the day-to-day instructional
changes. I have reviewed a lot of the work on site-based management, and
the predominant finding is that site-based management has an influence
on governance, but not necessarily teaching and learning.
Widespread use is the critical mass.
Removal of competing priorities. While you can think of institutionalization
as coming later, this process is not that linear, and you should be thinking
about it from the beginning. "Competing priorities" is the overload problem.
All of us are faced with too many policies, too many innovations, too much
to do. One way to put it is to say that the biggest problem in school districts
these days is not resistance to change as much as it is the presence of
too many fragmented, unconnected changes.
To a certain extent you can't eliminate the overload problem, but
there are ways to deal with it. One of them is that when you start working
in a collaborative way at a school level and you generate a sense of vision,
you start to have screening criteria that enable you to sort out the overload
problem a little bit more on your own. Another way is that you begin to
ask the question, "If this new idea is important, how does it fit in?"
Sometimes we just take it on as a parallel thing that is not connected.
Elements of High Quality Professional Development
The "Elements of High Quality Professional
Development" is the result of the collaborative efforts of the California
Professional Development Program (SB 1882) Consortia Directors.
This document is designed to serve as a guideline to schools and districts
while planning and implementing professional development programs. We believe
that high quality programs will incorporate a majority of the elements
contained in this document.
Quality professional development:
-
Is focused on conditions for improving student learning with attention
to developing curriculum and designing instruction compatible with current
research, state frameworks and content and performance standards.
-
Promotes long term, in depth, sustained learning activities that include
a variety of strategies to help educators apply what they've learned.
-
Is related to identified classroom, school and district goals.
-
Is embedded in the workplace so it is more closely related to educators'
work experiences.
-
Is accessible to teachers of all levels and groups of students.
-
Requires key administrative participation, support and follow up.
-
Encourages educators to participate in the planning of their own professional
learning.
-
Provides opportunities for school and district staff and other stakeholders
to adapt strategies to diverse classroom needs.
-
Encourages educators to develop collaborative relationships and a safe
learning environment that promotes and sustains continuous improvement
of professional practice.
-
Provides opportunities for giving and receiving feedback, e.g., portfolios,
analysis of student work, peer support groups, videotaped and audiotaped
lessons, self critique, peer coaching, helping trios, anecdotal records,
journal writing, etc.
-
Allows time for educators to reflect, analyze and refine their own professional
practice.
-
Uses standards and monitors progress in order to improve the impact
of professional development.
-
Recognizes that educators learn in a variety of ways.
-
Offers opportunities for leadership development.
Strong Leadership Guides the Instructional Program.
This data has been collated from research findings and literature on
education
Administrators and other instructional leaders:
-
Believe that all students can learn and that the school makes the difference
between success and failure.
-
Emphasize learning as the most important reason for being in school;
public speeches and writings emphasize the importance and value of high
achievement.
-
Have a clear understanding of the school's mission and are able to state
it in direct, concrete terms. They establish an instructional focus that
unifies staff.
-
Seek, recruit and hire staff members who will support the school's mission
and contribute to its effectiveness.
-
Know and can apply validated teaching and learning principles; they
model effective teaching practices for staff as appropriate.
-
Know educational research, emphasize its importance, share it, and foster
its use in problem solving.
-
Seek out innovative curricular programs, observe these, acquaint staff
with them, and participate with staff in iscussions about adopting or adapting
them.
-
Set expectations for curriculum quality through the use of standards
and guidelines. They periodically check the alignment of curriculum with
instruction and assessment, establish curricular priorities, and monitor
the implementation of curriculum.
-
Check student progress frequently, relying on explicit performance data.
They make results public, and work with staff to set standards, use them
as points of comparison, and address discrepancies.
-
Expect all staff to meet high instructional standards. They secure staff
agreement on a schoolwide instructional model, make classroom visits to
observe instruction, focus supervision activities on instructional improvement,
and provide and monitor staff development activities.
-
Communicate the expectation that instructional programs will improve
over time. They provide well-organized, systematic improvement strategies;
give improvement activities high priority and visibility; and monitor implementation
of new practices.
-
Involve the full staff in planning implementation strategies. They set
and enforce expectations for participation, ensure that others follow through
on commitments, and rally support from the different constituencies in
the school community.
Andrews and Soder (1987); Bamburg and Andrews (1991); Berman and McLaughlin
(1979); Biester, et al. (1984); Bossert (1988b); Brookover (1979b, 1981);
Brookover and Lezotte (1979); Brundage (1979); Cawelti (1987); Corbett,
et al. (1984); Cohen, S. A. (1994); Cohen, S. A., et al. (1989); Crisci,
et al. (1988); DeBevoise (1984); Druian and Butler (1987); Eberts and Stone
(1988); Edmonds (1979a); Emrick (1977); Everson, et al. (1986); Fullan
(1994); Glasman (1984); Good and Brophy (1986); Krug (1992); Hallinger,
Bickman, and Davis (1989); Hawley, et al. (1984); Heck (1992); High and
Achilles (1986); Larsen (1987); Leithwood and Montgomery (1982, 1985);
Levine and Lezotte (1990); Little (1982); Louis and Miles (1989); Madden,
Lawson, and Sweet (1976); Ogawa and Hart (1985); Pavan and Reid (1991,
1994); Purkey and Smith (1983); Rosenholtz (1987, 1989a,b); Sammons, Hillman,
and Mortimore (1994); Schmitt, (1990); Venezky and Winfield (1979); Weber
(1971)
Administrators and Other Leaders Continually
Strive to Improve Instructional Effectiveness.
Administrators and other leaders:
-
Expect that educational programs will be changed so that they work better;
they are never complacent about student achievement.
-
Direct school improvement efforts at clearly defined student achievement
and/or social behavior goals; they secure schoolwide and community understanding
and agreement about the purpose of improvement efforts.
-
Work with staff and school-based management groups to develop improvement
goals based on review of school performance data; the goals then drive
planning and implementation.
-
Review programs and practices shown to be effective in other school
settings for their potential in helping to meet school needs.
-
Specify clearly the roles and responsibilities for the various aspects
of the school improvement effort.
-
Check implementation carefully and frequently, note and publicize progress,
and modify activities to make things work better.
-
Secure and encumber resources to support improvement activities, acquire
resources from many sources including the community, and make resource
allocations based on instructional priorities.
-
Renew or redirect the improvement focus as goals are achieved, report
and celebrate success, and work with staff to establish new goals.
-
Allow adequate time for innovations to become integrated into the life
of the school, and provide ongoing support to the full staff during the
implementation process.
-
Provide periodic events to acknowledge and celebrate successes and to
renew interest and energy for continued school improvement work.
Bamburg and Andrews (1989, 1991); Berman and McLaughlin (1979); Biester,
et al. (1984); Bossert (1982, 1988); Boyd (1992); Brookover (1979b); Brundage
(1979); David (1989); Deal and Peterson (1993); Edmonds (1979a, b); Emrick
(1977); Everson, et al. (1986); Evertson (1986); Fullan (1992, 1994); Gall,
et al. (1985); Good and Brophy (1985); Hallinger and Hausman (1993); Hawley,
et al. (1984); Hord (1990, 1992); Hord and Huling-Austin (1986); Leithwood
and Montgomery (1982); Levine (1990); Levine and Lezotte (1990); Little
(1981, 1982); Louis and King (1993); Louis and Miles (1989); Madden, Lawson,
and Sweet (1976); Murphy and Hallinger (1993); Oakes (1989); Pavan and
Reid (1994); Purkey and Smith (1983); Rosenholtz (1985, 1989a,b); Sparks
(1983, 1986); Stringfield and Teddlie (1988); Venezky and Winfield (1979);
Weber (1971)
Administrators and Other Leaders Engage Staff
in Professional Development and Collegial Learning Activities.
Administrators and other leaders:
-
Make resources available to support ongoing programs of professional
development for staff.
-
Set aside time for staff development activities, with at least part
of that time made available during the regular work day.
-
Solicit and use staff input for the content of professional development
activities; staff must feel the activities are relevant to them in order
to benefit.
-
Provide activities that enhance teacher's capabilities in the major
areas of technical repertoire, reflective practice, application of research,
and collaborative skills.
-
Review research findings to identify effective staff development approaches
for improving student performance.
-
Recognize that adults, like children, have different learning styles
and provide diverse kinds of activities in response to these differences.
-
Arrange for staff involvement in group staff development activities
at the building and district levels.
-
Make certain that skill-building activities are delivered over time,
so that staff have the opportunity to practice their new learnings and
report outcomes.
-
Build into staff development activities the opportunity for participants
to share ideas and concerns regarding the use of new programs and practices.
-
Provide or arrange for ongoing technical assistance for school staff
as they pursue school improvement activities.
-
Provide follow-up activities to ensure that newly acquired knowledge
and skills are applied in the classroom.
-
Make resources available for staff to participate in individual professional
development activities to enhance job-related knowledge and skills.
-
Create structures for staff members to learn from one another through
peer observation/feedback and other collegial learning activities.
-
Work to establish a norm of collegiality; communicate the expectation
that staff members will routinely share ideas and work together to improve
the instructional program.
Bamburg and Andrews (1991); Bennett (1987); Block (1983); Boyd (1992);
Butler (1989, 1992); Corcoran (1985); David (1989); Deal and Peterson (1993);
Eubanks and Levine (1983); Everson, et al. (1986); Evertson (1986); Fullan
(1992, 1994); Gage (1984); Gall, et al. (1984); Gall and Renchler (1985);
Hawley, et al. (1984); Hord and Huling-Austin (1986); Joyce and Showers
(1980); Joyce, Murphy, Showers, and Murphy (1989); Korinek, Schmid, and
McAdams (1985); Levine, Levine, and Eubanks (1985); Levine and Lezotte
(1990); Little (1982, 1986); Loucks-Horsley, et al. (1987); Louis and King
(1993); Louis and Miles (1989); March, et al. (1993); Murphy and Hallinger
(1993); Oakes (1989); Rosenholtz (1985, 1989a,b); Sammons, Hillman, and
Mortimore (1994); Sparks (1983, 1986); Sparks and Loucks-Horsley (1990);
Stevenson (1987); Wade (1985)
Fullan discussed eight basic lessons on the
Complexity of Change, elaborated in his book Change Forces, which provide
some general strategies for dealing with these complexities. The lessons
are as follows:
The Complexity of Change
Lesson One:
You Can't Mandate What Matters
(The more complex the change the less you can force it)
Lesson Two:
Change is a Journey not a Blueprint
Change is non-linear, loaded with uncertainty and excitement and
sometimes perverse)
Lesson Three:
Problems are Our Friends
(Problems are inevitable and you can't learn without them)
Lesson Four:
Vision and Strategic Planning Come Later
(Premature visions and planning blind)
Lesson Five:
Individualism and Collectivism Must Have Equal Power
(There are no one-sided solutions to isolation and group think)
Lesson Six:
Neither Centralization Nor Decentralization Works
(Both top-down and bottom-up strategies are necessary)
LessonSeven:
Connection with the Wider Environment is Critical for Success
(The best organizations learn externally as well as internally)
Lesson Eight:
Every Person is a Change Agent.
(Change is too important to leave to the experts, personal mind set
and mastery is the ultimate protection)
Fullan continued by suggesting that there is a pattern underlying these
lessons. It involves:
-
being able to work with polar opposites;
-
pushing for change at the same time as allowing self-learning to unfold;
-
being prepared for a journey of uncertainty;
-
seeing problems as sources of creative resolution;
-
having a vision but not being blinded by it;
-
valuing the individual and the group;
-
incorporating centralizing and decentralizing forces;
-
being internally cohesive but externally oriented;
-
valuing personal change as the route to system change;
-
being self conscious about the nature of change and the change process.
What Matters Most
National Commission on Teaching and America's
Future - Five Interlocking Recommendations
-
Get serious about standards, for both students and teachers.
-
Reinvent teacher preparation and professional development.
-
Overhaul teacher recruitment, and put qualified teachers in every classroom.
-
Encourage and reward knowledge and skill.
-
Create schools that are organized for student and teacher success.
Fullan's ten assumptions about change, often known
as the "Fullan 10."
-
Do not assume that your version of what the change should be is the
one that should be implemented.
-
Assume that any significant innovation, if it is to result in change,
requires individual implementers to work out their own meaning.
-
Assume that conflict and disagreement are not only inevitable, but fundamental
to successful change.
-
Assume that people need pressure to change (even in directions that
they desire). But, it will only be effective under conditions that allow
them to react, to form their own position, to interact with other implementers,
and to obtain technical assistance, etc.
-
Assume that effective change takes time: 3-5 years for specific innovations,
greater than 5 years for institutional reform.
-
We should not assume that the reason for lack of implementation is outright
rejection of the values embodied in the change, or hard core resistance
to all change. There are a number of possible reasons; value rejection,
inadequate resources to support implementation and insufficient time elapsed.
-
We should not expect all or even most people or groups to change. Progress
occurs when we take steps that increase the number of people. Our reach
should exceed our grasps but not by such a margin that we fall flat on
our face.
-
Assume that you will need a plan that is based on the above assumptions.
-
Assume that no amount of knowledge will ever make it totally clear what
action should be taken.
-
We should assume that changing the culture of institutions is the real
agenda, not implementing single innovations.
Fullan,M. (1997) Emotion and hope: Constructive
concepts for complex times in A. Hargreaves (ed.) Rethinking educational
change with heart and mind. ASCD Yearbook. Alexandria, Va: ASCD
Fullan suggests that in order to gain an understanding of how to
deal with change more contructively, it is necessary to look closely at
the roles of emotion and hope in interpersonal relationships.Perhaps the
best way to deal with change is to improve relationships.
Emotion and hope are part of what Fullan refers to as emotional development.
What are the implications for leadership, in terms of Fullan's focus on
emotional development as a "survival strategy" for successful change agents?
What are the attributes, skills, and qualities that leaders will require
as we move into the 21st century?
Goleman, Daniel (1995). Emotional intelligence
New York: Bantam Books
I find Daniel Goleman's description and articulation of emotional
intelligence helpful in trying to answer these questions, because it describes
for me what emotional development "looks like."Goleman refers to such interpersonal
skills as empathy, listening, non-verbals, knowing and managing one's own
feelings,i.e. self- control, and reading and dealing with other people's
feelings, as crucial to effective interaction. Those in positions of leadership
in schools today, need to work in new ways in team building, decision-
making, consensus seeking, and conflict management situations.
Inherent in all of these processes are the skills of emotional development.
These are skills that leaders may or may not possess. The good news is
that they are skills that can be learned or developed. According to Goleman,
"crucial emotional competencies can indeed be learned and improved upon....."(P.34)
The process of change involves uncertainty, fear, and risk-taking. Often
it is because we fail to address these emotional aspects of the change
process, that change is unsuccessful or not sustained. The role and skill
of the school leader in establishing honest and open relationships that
support teachers in looking at and doing things in new ways is crucial
to the change process.